FAQ

Do I need an appointment?

For bridal we prefer appointments and for pageant they are required. This ensures that you get the very best assistance. For bridesmaids, social occasion and prom we do not require an appointment but suggest one to ensure the best shopping experience. Same day appointments are generally available, text us at 913 292-8495 to inquire. Or request an appointment online.

What is the price range of your bridal gowns and bridesmaids dresses?

We have bridal gowns to fit every budget. Most of our gowns are between $800-$3000. Your stylist will always inquire if there is a budget that we need to be respectful of. Our bridesmaids dresses are priced between $99-$315.

How long does it take to order your dresses?

Typically, most of our dresses take between 8-12 weeks to arrive. We do have designers who have in stock colors and sizes that can take about 2-3 weeks to arrive.

How long does it take to order your dresses?

Typically, most of our dresses take between 8-12 weeks to arrive. We do have designers who have in stock colors and sizes that can arrive in as little as one week.

Do I need any specific undergarments?

Today’s manufacturers are creating gowns that generally do not require any specialty undergarments. Some brides do prefer shapewear or the ability to wear a traditional bra with their gown. We suggest wearing something similar to what you might wear on your wedding day. Natalie M. does not provide any undergarments for try on purposes.

Store Policies

Our mission is for you to find the dress of your dreams and for you to walk out the door confident in your purchase. Due to the nature of our merchandise, all items are final sale. No refunds or exchanges. For a special order on bridal, couture and collection gowns, payment plans are available. For special orders such as mother of, bridesmaids, flower girls, pageant and prom we require payment in full. All tuxedo rentals require full payment at the time of booking. Layaway is available. Cash check or credit cards may be used for initial deposits, final payments must be cash or credit card.

Do you offer alterations?

We have a skilled seamstress in house who does incredible work. We offer the opportunity for a consultation to ensure that your vision and your budget are taken into consideration. We also have a large number of tailoring professionals that we can refer you to both locally and across the Midwest. – Garments can not be tailored until they are paid in full.

Do you offer wedding gown preservation?

Yes! Please contact us for information about pricing.

CONTACT US!

 

12601 Metcalf Ave
Overland Park, KS 66213
(913) 469-0888
nataliemstore@gmail.com

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